Amazing!! One of the best experiences of my life! 5 stars! - (Facebook Review | 5 Aug 2016)
A solid 5 stars for customer service. I had family visit from out of town who were dying to get a glimpse of our 28 week old baby. I knew very well it was unlikely that all 7 members were going to have a chance to view the ultrasound in the private examining room. To my surprise, each member was given ample time to rotate throughout the appointment. A live streaming app from our phone devices were made available for those who remained in the waiting room between viewings. The staff were incredibly kind and professional. -- June 2023 | Google Review
I cannot say enough how amazing UC BABY has been with my family! We went at 15 weeks to find out gender and they gave us an amazing package ! We had amazing pictures and the video was amazing ! They were kind and very thorough to show us everything ! A situation arose during the day of our second ultrasound and they did everything in their power to make sure we were happy and satisfied customers ! They went as far as contacting another location as the tech had a family emergency to guarantee that we could see our son today! We will recommend this location to everyone we know. They are so family-oriented and this has been one of the best customer service experiences I ever have had ! Thank you so much guys I’ll definitely be making the two hour drive if I choose to have another child ! - (Facebook Review | 7 July 2018)
We had a truly amazing 3D ultrasound experience at UC BABY. The staff were so friendly and the atmosphere and viewing rooms were so calming and comfortable. My 8-year old loved every minute of it. Highly recommend this place. 5 stars! - (Facebook Review | 16 Feb 2017)
We did a 5D ultrasound at UC Baby. The experience from booking until the end of the appointment was amazing! The receptionist was very patient, explained all the packages to me and helped me pick the most suitable option. We were able to get an appointment within just 2 days! When me and my partner arrived the day of, we were greeted enthusiastically, and there was no wait time for our appointment. The sonographer was really empathetic and was happy to answer all our questions. The session with her was very comfortable, fun and relaxing. She took as many photos as she could during a mere 15-minute session . We got lots of cute pictures, and we were not pushed into any “up-selling”, it was chill and laid back. Before we left, we were given a nice goodie bag of practical baby stuff. Dee and Dr Maha also shared some insights and made us feel at ease since this is our first baby. I have never gotten this level of service in any public health care, money well spent 😝 will definitely come back again for other services or next baby! -- June 2024 | Google Review
I bought a gift certificate for my friend's first baby from the UC BABY Mississauga location. The process was extremely easy, and the 3D ultrasound experience very gratifying. The baby was camera-shy when my friend first went and baby wouldn't take a decent picture. The friendly staff were very accommodating and booked a second appointment free of charge. We now have a beautiful picture of unborn baby Alex to forever cherish 🙂 Thank you UC BABY for giving us a glimpse into our future. Keep up the great work! - (Facebook Review | 24 April 2014)
It was a wonderful experience! Loved watching all the baby movements and being able to see the beautiful creation! The ultrasound tech was kind patient and very helpful which made the experience much greater! 5 stars! - (Facebook Review | 11 August 2017)
We went to UC Baby in Sudbury and couldn't believe the amazing service we received. This is my 4th baby, and my first time going to UC Baby, and I can't believe I didn't go sooner! The technician was friendly, knowledgeable, and let the whole family in the room to see the baby. What an amazing experience for not only my husband and I, but our 3 children. I cannot say enough good things about this appointment we had. The woman clearly knows her stuff and she was funny, personable and made it a fun little outing for the whole family. 10 out of 10. If you are considering getting a 3D ultrasound done, I would HIGHLY recommend this location. Best of all they had weekend, and evening appointments. (10 Aug 2016 | Website submission)
It was a wonderful experience. They are very attentive and friendly and put me at ease right away. I highly recommend this for all expectant mothers. An emotional and beautiful memory. Thank you so much. --Facebook Review | October 28 2017
I had a really great experience at this establishment earlier today, where i got to see my baby in 3D which was actually even cooler than expected. The staff was amazing and worked to help me get exactly what I wanted. They were very patient, accommodating and super friendly. I would definetly visit again if I were to have another baby and I recommend it to expecting mothers. 5 stars! - (Facebook Review. | 20 July 2017)
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