A solid 5 stars for customer service. I had family visit from out of town who were dying to get a glimpse of our 28 week old baby. I knew very well it was unlikely that all 7 members were going to have a chance to view the ultrasound in the private examining room. To my surprise, each member was given ample time to rotate throughout the appointment. A live streaming app from our phone devices were made available for those who remained in the waiting room between viewings. The staff were incredibly kind and professional. -- June 2023 | Google Review

I had my appointment UC BABY tonight. Both the receptionist and the technician were very friendly and helpful. We received great customer service and was very pleased with the quality of photos we got. The Heartbeat Bear is also a great keepsake. Thanks so much UC Baby for the great experience!” -- Facebook Review | September 5 2017

My first experience was 10/10. I did a Gender Reveal, and I was thrilled with the whole experience from start to finish. My second visit was for the 3D ultrasound. I chose the Bronze package, and in hindsight, I wish I selected the Silver or Gold. Either way, this experience was even better! I brought my partner and younger child. It's such a comfortable setting for us all. There is great seating for the guests and a huge monitor for us all to view this exciting event. My little one wasn't cooperating, but that didn't stop the ultrasound tech. She gave me juice, had me move around and made us all laugh as she tried to get the baby to move so we could get a perfect picture. This long surpassed our time and truly gave us the best value. I'm very grateful for the image and her dedication to this special moment. Thank you!! 5 stars! -- Sept 2023 | Google Review

Had a great experience at UC Baby Abbotsford! Very friendly. Gave us lots of time to see our little baby, such a blessing. Thank you to the staff for being so kind. - (Google Review | 26 August 2021)

I had a great experience at UC BABY. The ultrasound tech spent about 25 minutes with us and made sure we were satisfied with our experience prior to ending the session. We were able to pick the pictures we wanted to print and did not feel rushed. Our technician made us feel special, engaging with us while also letting us have our moment. They had a nice big screen for my husband or myself to view and another screen for my viewing. The best part was they offered us a special promotion where they included a free video of the ultrasound! - Website Testimonial Submission | 1 Sept 2017

Got an ultrasound and got some pictures. The 3D looked pretty neat and we got to see the baby move in real time. The pictures weren't as good as we would've liked so we got another 15 minute appointment for no extra charge. Would use again. 5 stars! - (Facebook Review | 20 Feb 2018)